Octopus Energy Customer Support

The Octo Assist Fund aims to help customers who are worried about paying their energy bills.

• Any customer can apply.

• To apply customers complete an online form with details of what money they are receiving and what they are spending.

• Once submitted, Octopus will review their circumstances and let them know how they can help. This could include:

  • financial assistance with bills

  • extended payment plans

  • home energy visits

  • free energy efficient electric blankets